Normally, it takes long time to build business relationship for International business, from the first contact to stable cooperation, therefore, if say quality is the foundation, service will come as very important supplement. If one supplier has good quality product, but very bad service, it also bring very much troubles, such as making frequent mistakes especially for colorful materials, unstable supply level, delayed delivery all the time and etc. The bad influence will make people crazy. Oppeo do service like this.
- Submitting samples is a necessary step to establish business. Normally, small samples will be free and submit to our customers within 2 or 3 working days. If special samples without stock, free of charge or chargeable will be discussed with details. To avoid misunderstanding, Oppeo will ask specific samples requirement and supply package weight or size for reference, it will save time and freight cost if issue arise later. 7×24 hrs is available if any urgent cases.
- Firstly, when get orders, Oppeo will promise to produce according to samples, including the weight, density and color. If any special request, it will be put into paper works with remarks. Some products will be confirmed with details drawings. If necessary, it may send counter samples to confirm again. Lead time will be confirmed again after deposit come into our bank a/c, it will always bring highest efficiency production plan. In a word, Oppeo are serious and careful to treat the order for all customers. What Oppeo promise, and then what Oppeo must stick.
- After goods QC by technicians, the related manager will make random inspection sometimes before package, he or she will be more responsible than labors. If Oppeo are in charge of complete procedure to destination port, we will coordinate to book the soonest vessel. If appointed shipping agent by customers, Oppeo will keep tight communication to get soonest delivery as well. After all vessel sail out, documents will be forwarded at earliest time.
OEM and ODM
- In accordance to variable market preference, OEM and ODM will come frequently. In fact, there are many international group who looking for reliable OEM plants with high quality since 2008 global economy crisis. Oppeo has been working with some famous brand smoothly, especially Oppeo own strong R&D capacity.
- Oppeo Headquarter located in Shanghai, the most developed city in China with two loading ports. It takes around 1 hrs’ distance from Shanghai International Hongqiao airport (SHA) and Pudong International Airport (PVG), which will be more convenient to pick you up and visit our plants.